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• 8 December 2014 – Expertise
• 8 December 2014 – Multilingual know-how
• 8 December 2014 – Quality
• 8 December 2014 – Accuracy
• 8 December 2014 – Fellowship
• 8 December 2014 – Professionalism
• 8 December 2014 – Multidisciplinary approach
• 8 December 2014 – Flexibility
• 8 December 2014 – Proximity
• 8 December 2014 – Availability